Requirements



• Possess a University Bachelor's degree in any discipline
• Minimum 5 years experience in HR Shared Services, with audit background preferred
• Strong background in digital transformation (AI, Technology and automation, process redesign/optimisation, project and change management, and service excellence
• Experience in Artificial Intelligence (AI), Robotic Process Automation (RPA), chatbot technologies, SAP SuccessFactors, and case/service management platforms
• Good understanding of data analytics and visualization tools (e.g. PowerBI, Tableau)
• Strong leadership, problem-solving, and interpersonal skills
• Strong communication, written and facilitation skills
• Analytical, meticulous, detail-oriented with strong numerical competency